Growth · reputation
Every finished job.Another 5-star review.Mark the job complete and the ask is already moving — a personal text with the customer's name on it, sent while the good impression is still fresh. Your Google reputation builds while you drive to the next one.
Sent when done & paidStraight to your Google profileUnhappy customers routed privately
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Tuesday afternoon, while you were under the Hendersons' house

2:14:05Call missedyou were elbow-deep in a crawlspace

2:14:11Text sent automatically"Hi, it's Hutchins Plumbing. Saw we missed you. What's going on?"6 seconds later

2:15:38"Kitchen sink's backing up"details gathered, photos requested

2:17:22Booked: tomorrow, 9:00amtotal time to win the job: 3 minutes 17 seconds

"On time, fair price, cleaned up after. Saved this number."

G. Whitfield · review requested automatically after job #2833

How review collection works

Ask every time. Automatically.

After every completed job, we request the review, follow up if needed, and route unhappy customers to private resolution — so your reputation compounds automatically.

Job marked complete

Close out the job in your system and the automation kicks in on its own — no list to remember, no awkward ask at the customer's door.

Satisfaction check

A quick text asks how it went. Happy customers get the review link; unhappy ones get a private line to you instead of a public form.

Review request + follow-ups

Satisfied customers get a personalized link to Google or their preferred platform, with a gentle follow-up or two if they forget. The count climbs; the next lead closes easier.

What's inside

Your reputation, running itself.

The ask, the platforms, the bad-day insurance — every piece handled the way a careful office manager would, without the office manager.

Automated requests

The ask goes out by itself.

After a completed job, the request goes out by text with the direct link to your Google profile — timed for the moment they're happiest with the work. And every ask is checked against your books first: real job, invoice settled, a customer who's okay with texts.

Timed to the jobChecked against your booksOne tap to Google

Your call

Fully automatic, or approve by reply.

Run it hands-off, or keep a hand on it: the front desk can text you the day's finished jobs — reply "1 and 3" and those customers get the review link. Either way the asks point at Google Business Profile, the one that decides your local search visibility, and your connected profile feeds results back to your dashboard.

Google Business ProfileDigest, reply to approveOr fully automatic

Negative review shield

Bad days don't go public.

Every customer gets the satisfaction check first, so only happy ones are pointed at review sites. An unhappy customer lands on a private form that comes straight to you — a chance to make it right before it becomes a one-star. Handle it well and a would-be 1-star often turns into an advocate.

Happy → public reviewUnhappy → private formMake it right first

A rough one, caught before it went public

5:12pReview request sentjob closed — standard follow-up

5:40pLow rating detectedrouted to a private form instead of your profile

5:41pYou get the text firstmake it right before it becomes a star rating

4.8x more reviewscollected when the ask goes out after every job — not just the ones you remember.*

3x faster review growthhappy customers posting publicly; unhappy ones reaching you first.*

24/7 always availablerequests and notifications keep moving nights and weekends.

100% calls answeredit starts at the phone — the same platform answers the call and books the job that earns the review.

*Aspirational target until backed by published customer data.

The best crews have the reviews to prove it.

Your customers already say it at the door — get it in writing on Google. See automated requests turn finished jobs into five-star proof — starting with your last one.

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Keep your number · Live in an afternoon · Cancel by text