Review Automation | MyBusinessFlow Skip to main content

Use case

Review automation tied to completed jobs

Turn finished work into review requests without relying on technicians or office staff to remember the follow-up.

Outcome

  • Request reviews at the right moment after the job closes
  • Keep follow-ups consistent without nagging customers
  • Connect reputation workflows to booked-job reporting

Workflow

How the flow works

Step 1

A job is marked complete or otherwise qualified for a review request

Step 2

The customer receives a branded request by SMS or the configured channel

Step 3

Follow-up reminders run automatically until the workflow completes or stops

CTA

See it on your workflow

We map the AI Front Desk to the rules, schedule, and communication flow your team already uses.

FAQ

Review Automation FAQs

Should every completed job trigger a review request?

Usually yes, but teams often exclude callbacks, unresolved issues, or certain service types.

Why treat reviews as an operational workflow?

Because reliable execution is what compounds trust, local visibility, and conversion over time.